Privacy policy
Selzz is a work tool your company provides to its team and its customers. This page explains what the Selzz app collects, why, and who can see it.
Last updated: 28 September 2026
- 01
Who the data belongs to
Data recorded in Selzz, such as customers, orders and visits, belongs to the company using the platform. We run the platform and store that data on its behalf. We do not sell it or use it for advertising.
- 02
Account details
Your name, phone number or email, role, team and territory. Your company enters these when it creates your account, or you enter them when you sign up as a customer, and they are used to sign you in and decide what you may see.
- 03
Location
Your location is recorded only after you check in and while the app is open, at an interval your company sets, and when you log a visit so it can be confirmed it took place at the customer. Recording stops when you check out.
- 04
Camera, photos and audio
The app uses the camera, photos or microphone only when you choose to: to attach a photo of a receipt, product or delivery, or to record a voice note on a visit.
- 05
Biometrics
Unlocking the app with a fingerprint or face happens entirely on your device. Selzz never receives your fingerprint or face data.
- 06
Screenshots
On screens that show prices or customer data, the app tells your company that a screenshot was taken. The image itself is never sent.
- 07
Notifications
Approval and alert notifications are delivered through Firebase Cloud Messaging. You can turn them off in your device settings.
- 08
Who can see your data
Only your company, within the permissions it sets: managers see the data of their own teams and territories, and a customer sees only their own orders and account.
- 09
Questions and requests
For any question about your data, or to ask for it to be corrected or deleted, contact your company or reach us directly. A customer can also delete their account from inside the app.